Food & Beverage Assistant

Description

We are recruiting for the role of Food & Beverage Assistant ( Part time and Full time) to join our bar and restaurant team in the Metropole Hotel on Cork MacCurtain Street. If you love working in a guest facing role, engaging with our guests, do your best work as part of a tight knit team, and relish the challenge of a buzzing environment then this role is for you. The main duties will include: • To report for duty on time and in the correct uniform. • To assist in the general tidiness and cleanliness of the working area and still room. • Set tables to required lay-up. • To help control linen stocks. • To prepare mis-en -place for the next shift. • Ensure stations are ready for service, cleaned and stocked. • Set up the working area for the next shift. • Taking orders, billing & do the end of shifts cash up. • To work in the restaurant, bar, meeting rooms or banqueting areas as required. • To serve food & beverages during functions to the Trigon Hotel Group standards. • To ensure that the restaurant, bar, meeting rooms & banqueting areas are kept clean at all times. • Follow rigidly and observe all hygiene regulations. • Ensure the accuracy of all floats by checking them and reporting irregularities. • You are responsible for the efficient dispensing and servicing of drinks and food if required. • To communicate our services and facilities to guests as required. • To deal with any customer complaints in a professional manner according to Trigon Hotel Group guidelines and to notify management of these. • To ensure that the guests’ needs and requirements are met. • To ensure a high standard of personal hygiene and grooming according Trigon Hotel Group guidelines & Standards • To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises. • To carry out fire drills. • To observe all safety procedures and rules. • To report and where possible take action on incidents of accidents or damage. • To attend the monthly department staff meeting. • To attend & participate in all training courses as notified to you by management. • To carry out any other duties as may be notified to you by management. • To ensure that all fire doors are closed and that fire routes are kept clear at all times. • To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, Customer Care & Security. • To read, understand and comply with your responsibilities as defined in the Health & Safety Statement. The ideal candidate: • Previous experience is welcomed • Warm, positive personality with genuine interest in guest care • Team player and also willing to use own initiative when needed Benefits: • Competitive rate of pay • Relocation Assistance • Access to our Company Pension Scheme • Death in Service Benefit • Employee referral bonus • Friends & Family discounts across our restaurants • Special rates in our hotel accommodation • Paid internal and external training days • Access to Trained Mental Health First Aiders • Team Member Social & Wellbeing Events • Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month • Meals on Duty • Assistance with Leap Cards