Night Porter

Description

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story. We have a fantastic vacany for a Night Porter who is passionate about good service to join our team! MAIN RESPONSIBILITIES • Ensure excellent communication with all departments. • To maintain a high standard of service. • Handle, follow up and communicate any comments or complaints. • Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner. • Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift. • Report any maintainence or security issues to appropriate personnel. • Attend all fire, health and safety and first aid training • Be passionate about hospitality, and thrive on working as part of a team • Set up and Break down of Function Rooms. • Be committed to their own personal development. • To Assist Management with any reasonable request. • Be comfortable working on their own and as part of a team Minimum Requirements: • Previous similar experience is an advantage. • Ability to use own initiative • Friendly outgoing personality and excellent customer service skills • Flexible regarding working hours • Full Clean Driving Licence Benefits Include: • Competitive Pay • Employee Assistance Program • International Hotel discounts • Staff Meal • Uniform • Training & Continuous Professional Development • Complimentary Health Club Access This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you!