Guest Services Porter

Description

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story. We currently have a fantastic vacancy for a Full-Time Guest Services Porter to join our team. The role: • Ensuring that each guest to the estate receives a warm and friendly welcome • Transporting guests throughout the estate and assisting with luggage, ensuring a seamless and comfortable arrival and departure experience. • Dealing professionally with telephone and face to face inquiries • Handling projector and other audio-visual set-ups • F&B duties • Responding to guest requests appropriately and in a timely manner • Promoting and up-selling the estate’s facilities • Dealing sensitively with guest feedback • Other duties as required Minimum Requirements: • Full Irish Drivers Licence Required • Available for Full-Time hours • Previous similar experience • Good audio-visual and computer skills • Cash handing experience • Ability to use own initiative • Friendly outgoing personality and excellent customer service skills • Flexible regarding working hours Benefits Include: • Competitive Pay • International Hotel discounts • Staff Meal • Uniform • Training & Continuous Professional Development • Complimentary Health Club Access Why join our team? • Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel. • Collaborate with a passionate and dynamic team dedicated to excellence. • Enjoy competitive compensation, benefits, and opportunities for professional growth. • Shape the future of an iconic brand while creating unforgettable guest experiences. This is an excellent opportunity for an individual to progress their career in the luxury hotel industry with a supportive and ambitious employer. We look forward to hearing from you!