Full Time - Food & Beverage Assistant

Description

We are recruiting for the role of a Full time Food & Beverage Assistant to join our team in the Cork International Hotel located in Cork Airport Business Park. As a member of our Food & Beverage team, you will help create a welcoming and enjoyable experience for our guests while maintaining the high standards of the Trigon Hotel Group. Your responsibilities will include: • Reporting for duty on time and wearing the correct uniform. • Preparing the restaurant and service areas before each shift. • Setting tables according to the required standards. • Ensuring service stations are clean, organised, and fully stocked. • Preparing mise en place for upcoming shifts. • Serving food and beverages in the restaurant, bar, meeting rooms, and banqueting areas. • Taking guest orders, processing billing, and completing end-of-shift cash-ups. • Providing professional and friendly service during events and functions. • Maintaining cleanliness and organisation in all Food & Beverage areas. • Assisting with linen stock control and general tidiness of the working areas. • Communicating hotel services and facilities to guests when required. • Responding to guest queries or concerns in a professional manner and reporting them to management. • Ensuring guests’ needs are met and delivering excellent customer service at all times. Health, Safety & Standards • Maintaining high standards of personal hygiene and grooming in line with company guidelines. • Following all hygiene and food safety regulations. • Ensuring all health and safety procedures are followed. • Reporting accidents, incidents, or damage where necessary. • Ensuring fire exits and routes remain clear at all times. • Participating in fire drills and safety procedures. Team & Development • Attending departmental meetings and training sessions as required. • Supporting your colleagues and contributing to a positive team environment. • Carrying out any additional duties assigned by management to support the smooth running of the department. The ideal candidate: • Previous experience is welcomed • Warm, positive personality with genuine interest in guest care • Team player and also willing to use own initiative when needed • Available to work weekdays and weekends (day and evening shifts) Benefits: • Competitive rate of pay • Relocation Assistance • Access to our Company Pension Scheme • Death in Service Benefit • Employee referral bonus • Friends & Family discounts across our restaurants • Special rates in our hotel accommodation • Paid internal and external training days • Access to Trained Mental Health First Aiders • Team Member Social & Wellbeing Events • Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month • Meals on Duty • Assistance with Leap Cards