Supervisor

Description

Operations Supervisor | E-Commerce Fulfilment Ashbourne Business Park | Full-Time | Shift Based About the Role We are looking for a hands-on Operations Supervisor to lead daily activities within our fast-paced Micro Fulfilment Centre. You'll be responsible for managing teams across inbound, inventory, picking, packing, dispatch, and automation while ensuring safety, quality, and service targets are achieved. Key Responsibilities • Lead, coach, and develop warehouse teams to achieve KPI and SLA targets • Manage daily operations across goods-in, inventory, fulfilment, and dispatch • Allocate resources effectively to meet operational demands • Monitor productivity, quality, and customer service standards • Ensure stock accuracy and support inventory control processes • Oversee safe operation of warehouse systems and automation • Conduct shift briefings, performance reviews, and team training • Drive continuous improvement and problem-solving initiatives • Maintain compliance with Health & Safety and company procedures About You Essential • Previous supervisory experience in a warehouse, logistics, fulfilment, or e-commerce environment • Strong understanding of inbound, inventory, picking, packing, and dispatch operations • Experience working with WMS, OMS, or ERP systems • Proven ability to manage KPIs, productivity, and service levels • Strong leadership, communication, and organisational skills Desirable • Experience in automated warehouse environments • MHE licences/certifications • Continuous improvement experience What You'll Bring • Strong leadership and people management skills • A customer-focused and quality-driven approach • Excellent problem-solving abilities • A proactive, hands-on attitude • Commitment to safety and operational excellence Success Measures • Order Accuracy • On-Time Dispatch • Productivity & Throughput • Inventory Accuracy • Team Performance • Health & Safety Compliance If you're an experienced warehouse or fulfilment leader looking for your next challenge in a growing e-commerce operation, we'd love to hear from you. Apply today.