Customer Assistant

Description

Location: Pavilions Shopping Centre, Swords Start Date: 28 August 2026 Duration: Approximately 5 weeks Pay rate per hour: €14.15 | 20-40 hours Hours: - Mon, Tue, Wed, Sat & Sun: 9:00am to 6:00pm - Thu & Fri: 9:00am to 9:00pm About the Role Bidvest Noonan is seeking friendly and customer-focused individuals to join their team on a temporary basis during a planned maintenance project. The successful candidates will play an important role in assisting visitors with wayfinding and ensuring a positive customer experience throughout the duration of the works. Key Responsibilities of the Customer Assistant: - Welcome and assist customers visiting the shopping centre. - Provide clear directions and guidance to alternative routes during lift maintenance works. - Support customers in locating stores, services, entrances, exits, and facilities. - Respond to general customer queries in a friendly and professional manner. - Monitor designated areas to ensure customers can navigate the centre safely and efficiently. - Escalate any customer concerns or issues to centre management when necessary. Key Requirements of the Customer Assistant: - Excellent communication and interpersonal skills. - Friendly, approachable, and customer-focused attitude. - Ability to remain professional in a busy public environment. - Reliable and punctual with a flexible approach to working hours. - Previous customer service, retail, hospitality, or reception experience would be advantageous but is not essential. BVNHP