Thermal Attendant (full time)

Description

Trim Castle Hotel is a boutique four-star property situated in the heart of the historic town of Trim, Co. Meath, overlooking the iconic Trim Castle. With 66 contemporary, elegantly designed guest rooms, we seamlessly blend modern comfort with warm Irish hospitality. Recognised as a “Quality Employer” by the Irish Hotels Federation, we are committed to delivering an exceptional experience for both our guests and our team. We are recruiting for the position of Thermal Attendant. Job Purpose (this role requires availability to work week days and weekends) To ensure the safe, hygienic and relaxing operation of the thermal area while delivering excellent guest service. The Thermal Attendant will support the overall spa experience by maintaining facilities, assisting guests and upholding health and safety standards. Key Responsibilities • Welcome guests into the thermal area in a friendly and professional manner • Provide clear instructions on the use of thermal facilities (sauna, steam room, hydrotherapy pools, etc.) • Monitor guest activity to ensure safety and compliance with spa rules • Maintain cleanliness and hygiene of all thermal areas, including regular checks and cleaning schedules • Ensure towels, robes and amenities are stocked and presented to a high standard • Conduct routine temperature and safety checks of spa equipment and report any issues • Respond promptly to guest queries, needs or concerns • Enforce health and safety policies, including emergency procedures if required • Support the wider Thermal team with general duties when needed Key Skills & Competencies • Excellent customer service and communication skills • Strong attention to detail and cleanliness • Ability to remain calm and professional in a wellness environment • Awareness of health and safety practices • Team player with a proactive attitude • Ability to work independently and manage time effectively Qualifications & Experience • Previous experience in a thermal, spa, leisure, or hospitality environment (preferred) • Basic knowledge of thermal facilities and wellness practices (desirable) • First Aid certification (preferred) Working Conditions • Shift work including evenings, weekends, and public holidays (cpntract 32 hours p.w. (4 days over a 7 day working week) • Physically active role (standing, walking, light lifting) • Warm and humid working environment Benefits: Free meal on duty/uniform/employee stay programme/free car parking facilities/Employee Awards