Security - Control Room Officer NTE

Description

About Bidvest Noonan Bidvest Noonan is one of the leading providers of security, cleaning, and facilities management services across Ireland and the UK. We are committed to delivering exceptional service, creating safer environments, and supporting the development of our people. We are currently seeking a proactive and detail-oriented Security Control Room Operator to join our team. The Role As a Security Control Room Operator, you will play a critical role in maintaining the safety and security on one of our our client sites. Operating from a control room, you will monitor security systems, respond to incidents, coordinate responses, and ensure all security procedures are followed effectively. Key Responsibilities - Monitor CCTV, alarm systems, access control systems, and other security platforms. - Respond to alarms and incidents in a timely and professional manner. - Maintain accurate logs and records of all events and security-related activities. - Coordinate with onsite teams, management, contractors, and client representatives as required. - Escalate incidents in accordance with procedures. - Conduct routine system checks and report any faults or concerns. - Ensure compliance with all company, client, and regulatory requirements. - Produce reports and maintain clear communication during shifts and handovers. What We're Looking For - Previous experience in a security control room, operations centre, or similar environment. - Valid PSA Security Licence (or eligibility to obtain one). - Strong communication and interpersonal skills. - Excellent attention to detail and the ability to remain calm under pressure. - Good IT skills, including experience using CCTV and access control systems. - Ability to multitask and prioritise workloads effectively. - Flexible approach to shift work, including nights, weekends, and public holidays. Desirable - Experience managing security incidents and emergency responses. - Knowledge of CCTV legislation and data protection requirements. - Experience within corporate, retail, healthcare, or critical infrastructure environments. What We Offer - Competitive salary. - Ongoing training and development opportunities. - Career progression within a growing organisation. - Supportive team environment. - Recognition and reward programmes. Why Join Bidvest Noonan? At Bidvest Noonan, our people are at the heart of everything we do. We invest in our colleagues, recognise achievement, and provide opportunities for growth and development. If you are looking for a rewarding career within a dynamic and professional security team, we'd love to hear from you. Apply today and become part of a team dedicated to creating safer environments for our clients and communities.