Artic Driver

Description

Job Profile – Artic Driver Role Purpose The Artic Driver is responsible for the safe, compliant and on-time delivery of customer loads, representing Primeline professionally at all delivery points. The role is both inward-facing and outward-facing, requiring strong communication with the transport and warehouse teams while delivering consistently for a demanding, time-critical customer. Reporting & Scope • Reports to: Transport Manager • Works closely with: Transport Planning, Yard, Warehouse Loading and Customer Goods-In teams • Environment: High-volume retail distribution with strict delivery windows and site rules • Vehicle: Articulated unit (C+E) with trailer types aligned to customer requirements Key Responsibilities Inward-Facing (Safety, Compliance & Internal Communication) • Complete daily vehicle walkaround checks and report defects promptly • Operate in full compliance with EU Drivers’ Hours, tachograph, Working Time Directive and company procedures • Maintain safe driving standards and follow all site safety rules (PPE, speed limits, reversing procedures) • Ensure load security and trailer checks are completed (seals, straps/bars where applicable) • Complete POD and transport paperwork accurately; report damages, shortages and discrepancies • Communicate delays, route issues and exceptions early to Transport Planning for recovery actions and debrief • Maintain vehicle and cab presentation to a professional standard Outward-Facing (Customer & Service) • Deliver to customer locations on time and in line with agreed delivery slots • Represent Primeline professionally with customers; remain calm and solutions-focused during issues • Follow customer site rules and instructions at all times, including sign-in processes and safe unloading practices • Support the returns/backhaul process as required (empties, cages/pallets, damaged or returned stock) Skills & Experience • Full, valid C+E (Artic) driving license • Minimum 2 years HGV experience • Driver CPC in date and a valid digital tachograph card • Previous experience operating articulated vehicles in a busy distribution environment • Strong understanding of compliance requirements and a safety-first mindset • Good communication skills and a customer-service approach • Ability to work independently, manage time effectively and follow route plans Measures of Success • On-time, in-full delivery performance and adherence to delivery windows • Full compliance with EU Drivers’ Hours, tachograph and company procedures • Accurate paperwork/POD completion and timely issue escalation • Incident-free operation and safe driving performance • Positive customer feedback and professional conduct on site Key performance Indicators  Compliance with EU Drivers’ Hours, tachograph and Working Time Directive  Completion of daily vehicle checks and timely defect reporting  On-time departure and delivery performance against planned schedule  Incident-free driving and adherence to safety standards  POD and paperwork accuracy (including damage/shortage reporting)  Customer feedback and professional standards at delivery points  Vehicle presentation and care of equipment Experience Required:  Full C+E (Artic) license  Driver CPC in date  Digital tachograph card  Good communication skills and a customer-service approach  Ability to work independently, manage time effectively and follow route plans