Assistant Accommodation Manager
Description
At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork, and Integrity are always forefront in our minds and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring that their journey with us inspires them each day. We are currently seeking an Assistant Accommodation Manager to join our wonderful team! Main Duties and Responsibilities of the Role: • Assist the Housekeeping Manager in overseeing the housekeeping team, including room attendants, laundry staff, and other cleaning personnel. Provide guidance, training, and performance feedback as required • Assist in managing housekeeping supplies and inventory, including cleaning products, linens, and guest amenities. Maintain par levels and initiate purchase orders as needed to avoid stock shortages • Help create and maintain staff schedules, taking into account occupancy levels, special events, and any other factors that may impact staffing requirements. Ensure adequate coverage at all times to meet guest needs Requirements for the role: • Previous experience in housekeeping or a related field, with demonstrated supervisory skills • Strong attention to detail and a commitment to maintaining high cleanliness standards • Knowledge of cleaning products, equipment, and best practices in the industry We offer an excellent benefits package, including: • Complimentary Gym Membership • Meals & Uniform provided • Staff Car Parking • Employee Awards Scheme • Team Building & Social Events organised throughout the year • Staff Discounts • A variety of internal and external training • Life Assurance • Employee Assistance Programme