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Social Care Worker - ID / ABI Residential Services

Talbot Group
Meath, Country: Ireland
Job Type:
Job Description

Job Title & Grade:

Social Care Worker– ID/ABI Residential Services

Reporting Relationship

Social Care Lead / Nurse / Person In Charge

Purpose of Post

The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical and emotional needs of service users, with an Intellectual Disability/ABI/Autism.

To assist persons with a disability with residential, training and day service activities to achieve their highest level of functioning to maintain independence and/or to improve skills that will make them more independent.

The Social Care Worker will also be responsible to co-ordinate the shift whilst on duty and for the supervision of other staff under his/her direction.

The Social Care Worker may be placed in residential services where they will be required to work collaboratively as part of a MDT in service delivery to residents. They will report directly to the Social Care Lead/Nurse/Person in Charge.

Essential Qualifications and Experience

Candidates must meet the following criteria on the closing date:

  • A qualification at level 7 on the National Framework of Qualifications in Social Care, Social Work, Youth Work, Teaching, Nursing, Childcare with disability modules (or other relevant discipline)
  • Have experienced working in a residential or day service setting with people with and intellectual disability.

Desirable Experience

  • 1 year working in a residential setting for people with a disability

Special Skills and Competencies

Professional Knowledge & Experience

  • Knowledge of quality assurance practise and their application to service provision
  • Experience of working with people with an Intellectual Disability/Acquired Brain Injury.
  • Knowledge of services to people with a disability
  • Knowledge of social care model of service delivery
  • Knowledge of Person Centred Planning
  • Knowledge of both clinical and human resource policies and procedures and relevant legislation
  • Knowledge of National Disability Standards (HIQA)

Competencies Required

Communication & Interpersonal

Can speak clearly, fluently and in a compelling manner to both individuals and groups. Adapts communication style to suit audience. Writes in a clear and concise manner, using appropriate templates, style and language for the reader. Establishes, maintains and concludes therapeutic interpersonal relationships with services users/residents and other stakeholders. Is able to build rapport quickly with others.

Adaptability & Reliability

Able to react effectively at short notice to changing circumstances. Willing to accept advice and suggestions from others and to learn from experience by changing own behaviour. Demonstrates a high level of dependability in all aspects of the job.

Problem solving and Initiative

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on their knowledge and experience base, and calling on other resources as necessary. A bias for taking action; the ability to think ahead of the current situation, particularly before problems or crisis occur.

Quality and Person Centredness

Demonstrates eagerness to understand service user/resident needs. Views the service user/resident as central to the delivery of every day service through consistent understanding, tolerance, care, support and empathy while promoting empowerment, independence and choice. Determined to offer a quality service through the achievement of goals and quality standards.

Leadership and Accountability

Manages performance to deliver team goals. Creates a climate in which people want to do their best. Promotes confidence and positive attitude while influencing others to follow a common goal. Demonstrates accountability for leading, directing, monitoring and evaluating work that is provided by all employees.

Scope of Practice

Is educated, competent and has the authority to perform the full range of roles, functions, responsibilities and activities, required of his/her profession in Ireland. Accepts responsibility for ensuring that his/her professional practice and conduct meet the standards of the professional, ethical and relevant legislative and regulation requirements. Demonstrates a commitment to maintaining, enhancing and extending their knowledge, expertise and competence throughout their professional career.

Principal Duties and Responsibilities:

Under the overall direction of the Social Care Lead / Nurse / Person in Charge, the Social Care Worker will be responsible for the following, ensuring privacy, dignity and respect of persons with a disability.


  • To role model a culture within the workplace which supports the mission, vision and values of the service
  • Assist in the implementation of clinical policies and guidelines which supports person centred services in line with National Quality Standards.
  • Assist in the Management of client care to ensure the highest professional standards using an evidence-based approach to ensure clinical effectiveness and efficiency.
  • Coordinate and prioritise appointments in liaison with MDT.
  • Participate in quality improvement initiatives to improve service user satisfaction.

Staff Management

  • Provide support and supportive supervision to Team Leads and other front-line staff where appropriate.
  • Ensure staff are fully informed on all matters affecting day-to-day running of the services and that lines of communication are clear and implemented by all staff.
  • To participate in matters concerning discipline, grievances, untoward incidents and complaints, when required.

Person Centred Planning

  • To work under the direction of the House Manager to ensure that the highest possible standards of care are maintained at all times, consistent with the mission, vision and values of the service.
  • Actively promote the participation of persons with a disability in the planning of the centre/residence.
  • To report immediately to the House Manager any incident of concern involving either staff member or resident, in accordance with the organisations incident reporting policy.
  • Working in partnership with MDT staff, families and other key people to support the resident to work towards and achieve their personal goals, guided by their individual care plan.
  • To act as key worker for named Resident where appropriate.
  • Providing individualised support, using a facilitative approach to personal care, whilst ensuring Residents right to dignity and respect at all times.

Community Participation

  • Promote the social interaction of persons with a disability, with the wider community, in accordance with their choices and personal goals.

Health and Safety

  • Ensures that services are in compliance with the requirements of the Health, Safety and Welfare at Work Act 2005.
  • Perform duties in a manner conducive to health and safety and in accordance with Talbot Group policies and procedures.
  • Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy and all statutory reports completed.
  • Ensure all staff are aware of their responsibilities in the event of an emergency accident/incident.

Record and Financial Management

  • To maintain accurate and comprehensive records as are required in the individual service e.g. daily reports, financial records, communication books, family contact sheets and service user care plans (where


  • To support clients to manage their personal monies, and to document all transactions.
  • To maintain accurate records of all expenditure, attaching to the centre/unit (where appropriate).
  • To ensure that files are up to date and stored in an orderly and secure fashion that ensures client confidentiality.

Training and ongoing development

  • Be aware of current developments in disability services and maintain a commitment to ongoing professional development.
  • Attend and participate in continuous professional development
  • Educate and support all assigned staff including the induction of new staff and support line management in the ongoing performance appraisal.

This job description is a guide to the general range of duties assigned to the position holder. It is intended to be neither definitive, nor restrictive and is subject to periodic review.

As part of the recruitment process we will keep your application and the personal data contained therein for a period of 12 months. Please inform us when applying for a position with the Talbot Group if you do not wish to have your information retained for this period.

To apply for this role or to request a copy of the job specification, please contact Amanda McKnight, HR –

Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Talbot Group
Company size: 1-49
Contact: NA