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Onboarding Consultant

Company:
immedis
Location:
Dublin, Country: Ireland
Job Type:
permanent
Job Description

Immedis are the fastest growing global payroll technology company in the world and we’re disrupting the FinTech market with our world class global payroll software. We need you to come on board and help make a difference. We operate from offices in Ireland, US and Bulgaria. With a brand that is only 4 years old we have made a significant impact on the market and are looking for dynamic, ambitious, and fun people to join our team.

About the Role

Immedis is seeking a Consultant to join our Onboarding team. This creative and detail-oriented individual will focus on the successful onboarding of new Customers onto the Immedis Platform. Following the Immedis Methodology, they will own the implement the scope of work, following the to set the Customer up on our innovative platform to deliver their payrolls in their global location. A successful Onboarding sees the customer through step-by-step from initial setup through first live run, working closely with our technical and operational colleagues to deliver a best in class service using our innovative technology and tools. We are constantly striving to improve our service, our processes and our model, as an Onboarding Implementation Consultant you will be at the forefront of this drive for excellence.

You will be passionate about Technology - hungry to learn and improve how we do what we do with a strong attention to detail and support the uptake and use of our Platform capability as well as adopting new tools to drive efficiency and automation in support of scaling our business.

We are looking for someone who is ready for the next move in their career to support the implementation of Customer Payroll Onboarding projects to grow with us in a dynamic and exciting hyper-growth market. This is an opportunity to be a part of a developing team and a function, bringing you skills and experience to support achieving our growth ambitions.

Responsibilities

You will be responsible for:

  • Ownership of Requirements and Data gathering as well as reviewing for completeness
  • You will guide our Customers through this and support with ensuring accuracy working with the Customer and the Immedis Payroll Operations teams
  • Management of communications with Payroll Operations, defining payroll and tax processes (payments & filings) with local partner teams
  • Management of Customer communications regarding data collection & payroll related processes
  • Responsible for completion of Setup on the Immedis Platform including but not limited to:
  • Payroll mapping
  • GL mappings
  • EE & YTD data loads
  • BI Tool (Analytics)
  • Coordination of payments system setups and processes with Global Payments Team & Onboarding Payment Team member, including the release of test payments (where applicable)
  • Coordination of Parallel Run activities per R&R matrix
  • Working with Payroll and Partner Operations teams to supply payroll changes, reconcile payroll and provide results to customer
  • Review of payroll processes and engagement models with Payroll Operations
  • Facilitation of Immedis Platform demo/training for customer teams
  • Oversight of Onboarding Analyst during project and support during call/tasks/actvties to enable Customer success
  • Support Project Manager with project related tasks

Requirements

  • 3+ years of relevant experience in a commercial environment
  • Graduate or Postgraduate with a minimum of a 2.1 degree in Business or Technology field
  • Strong organizational and time management skills, can multitask
  • Excellent communication and stakeholder management skills
  • Exposure to software and service delivery
  • Proven track required in best in class customer service communications and delivery
  • Desire to develop a deep working knowledge of the global mobility / international payroll market
  • Willingness to dive into projects and assist where necessary

Desired Skills

  • Excellent communication skills both oral and written, as well as mastery of Microsoft Office tools
  • Strong inter-personal skills, coupled with good influencing abilities
  • Excellent attention to detail and time and workload management skills
  • Must be motivated, professional, work on own initiative, with the capacity to be a versatile team player - flexible, proactive and pragmatic
  • Problem solver with can do attitude
  • Experience of working with Sales, Delivery and Operational Teams
  • Experience of managing requirements and their implementation
  • Understanding of system integration principles
  • Experience in process development and improvement
  • Experience in payroll is an advantage but not required

Benefits:

  • Bonus scheme
  • On-site parking
  • Work from home opportunities

Job Type: Permanent

Salary: Up to €65,000.00 per year

Work remotely:

  • Temporarily due to COVID-19
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: immedis
Company size: 1-49
Contact: NA