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Content Moderator - Brazilian Portuguese Speakers Night Shift Work

Company:
Voxpro - powered by TELUS International
Location:
Cork, Country: Ireland
Job Type:
full-time, permanent
Job Description

Specific Responsibilities May Include:

  • Review videos, posts, comments, reviews, photos and live streaming content according to the social

network’s policies, workflows and targets while upholding a high standard of accuracy and quality

  • Participate in frequent refresher training to always conduct correct moderating policies
  • Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
  • Make suggestions for improving efficiency
  • Draw up daily activity report

Required Experience, Skills & Competencies:

  • Demonstrated stable job tenure
  • Social media savvy
  • Strong emotional intelligence and resilience
  • Sound coping, emotion regulation, and stress-management skills
  • Accurate and critical work attitude
  • Proclivity towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks
  • Strong prioritization skills
  • Ability to think critically and make quick decisions
  • Enthusiastic and proactive team player
  • Collaborative and has a growth mindset
  • Strong spelling, grammar, and reading skills
  • Experience in content or community moderation is a plus
  • High school diploma or equivalent

Work-From-Home Requirements:

  • Dedicated, private home workspace free of distractions and interruptions
  • Established home internet connectivity; minimum internet download speed of 15 mbps | upload speed of 10 mbps
  • Ability to troubleshoot own devices & connectivity

TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Benefits:

  • Discounted/free food
  • Casual dress
  • Private medical/dental insurance
  • Wellness programmes
  • On-site parking
  • Company events & social hours
  • Free or subsidised travel
  • Subsidised gym membership

Job Types: Full-time, Permanent

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • Brazilian Portuguese (Required)
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Voxpro - powered by TELUS International
Company size: 1-49
Contact: NA