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Internal Communications Specialist

Dublin, Country: Ireland
Job Type:
Job Description

Role: Internal Communications Specialist

Area: Group Centre
Sub-Area: Communications & Marketing

Location: Dublin

Duration: Contract Salary: Competitive Ref: GRP210

Ervia, one of the leading Irish commercial semi-state companies, is a multi-utility company with
responsibility for the delivery of Gas and Water infrastructure and services to meet the needs of the Irish
economy. Ervia develops and operates one of the most modern and safe gas networks in the world,
connecting all natural gas customers to this network, and through its subsidiary Irish Water, is responsible
for the provision of all water and wastewater services to over 1.7m customers in Ireland. Ervia is
committed to growth, innovation and sustainability and continues to be a major employer in Ireland,
providing a dynamic and modern place to work for over 1,600 employees.

The Role:

This role is designed to support the Internal Communications Team in delivering proactive and coordinated

internal communications through a range of digital and traditional channels. As a specialist in digital Internal

Communications, you will manage our Content Hub; producing, writing, editing, publishing and curating

digital content for our intranet and ezines and print communication channels; and most importantly using

your creativity and strategic thinking to identify and drive outputs and outcomes that support our business

and employee engagement objectives. You’ll have a high degree of technical proficiency, a deep

understanding of digital, excellent writing skills, and a strong understanding of media, marketing and


Duties and Responsibilities:

Reporting to the Group Head of Internal Communication, you will: 

Develop a channels and editorial strategy to bring to life Ervia’s vision, purpose and strategy and
those of its business units and integrate and coordinate content across other communication
channels. 

In doing so, develop lean, efficient and timely editorial strategies, policies and processes;
streamline and automate publishing, and drive site optimisation. 

Source, write, edit and publish highly engaging content for internal communication channels
including the intranet, employee magazine, and ezines on a daily/weekly basis; aligning messaging
in support of our vision, purpose and strategy and business unit strategies and across programmes
and initiatives. 

Develop and deliver audio/visual content in support of our content strategy. 

Manage / coordinate day to day online intranet / SharePoint publishing, creation of new pages,
editing of existing SharePoint pages, page design, photography and photo-editing. 

Manage a SharePoint back-end and deliver basic site analytics. 

Identify, train and manage a community of authors and champions, and put in place appropriate
governance processes. Develop strong network of collaborators and build relationships across
Ervia. 

Provide sound judgement and expert advice to internal stakeholders on communication issues 

Bring to bear best practice measurement methodologies in your work 

Participate in a digital community of practice with communication colleagues 

Support the development and implementation of Ervia’s internal communication strategy and
related plans 

Support other day-to-day internal and external communications activities as required and additional
responsibilities as decided by the Head of Internal Communications.

Knowledge, Skills and Experience:
 

5 years’ experience working in a communications role that includes use of digital channels. 

Relevant third level qualification in communications, journalism, marketing or PR. 

Highly proficient in the use of Sharepoint, Powerpoint, MS Office, and Adobe Photoshop. 

Excellent verbal, written and digital communication skills and strong understanding of employee
communications landscape. 

Ability to multi-task and run numerous projects/initiatives simultaneously and to manage third
party/agency relationships. 

Proven track record of collaborating and establishing good working relationships across multiple
functions and business areas. 

Proven effective time management skills with the ability to prioritise and remain focused. 

Flexible with regards working in a changing environment and the ability to adjust to new work
structures, processes, and requirements as necessary. 

Highly collaborative in approach, with lots of energy and enthusiasm for the role.


The closing date for receipt of applications for this vacancy is 10th June 2020

Applications, including a current Curriculum Vitae should be emailed to: or

*Please include the Reference Number for this Role when making an application*

Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Ervia
Company size: 1-49
Contact: NA