Role: Internal Communications Specialist
Area: Group Centre
Sub-Area: Communications & Marketing
Duration: Contract Salary: Competitive Ref: GRP210
Ervia, one of the leading Irish commercial semi-state companies, is a multi-utility company with
responsibility for the delivery of Gas and Water infrastructure and services to meet the needs of the Irish
economy. Ervia develops and operates one of the most modern and safe gas networks in the world,
connecting all natural gas customers to this network, and through its subsidiary Irish Water, is responsible
for the provision of all water and wastewater services to over 1.7m customers in Ireland. Ervia is
committed to growth, innovation and sustainability and continues to be a major employer in Ireland,
providing a dynamic and modern place to work for over 1,600 employees.
This role is designed to support the Internal Communications Team in delivering proactive and coordinated
internal communications through a range of digital and traditional channels. As a specialist in digital Internal
Communications, you will manage our Content Hub; producing, writing, editing, publishing and curating
digital content for our intranet and ezines and print communication channels; and most importantly using
your creativity and strategic thinking to identify and drive outputs and outcomes that support our business
and employee engagement objectives. You’ll have a high degree of technical proficiency, a deep
understanding of digital, excellent writing skills, and a strong understanding of media, marketing and
Duties and Responsibilities:
Reporting to the Group Head of Internal Communication, you will:
Develop a channels and editorial strategy to bring to life Ervia’s vision, purpose and strategy and
those of its business units and integrate and coordinate content across other communication
In doing so, develop lean, efficient and timely editorial strategies, policies and processes;
streamline and automate publishing, and drive site optimisation.
Source, write, edit and publish highly engaging content for internal communication channels
including the intranet, employee magazine, and ezines on a daily/weekly basis; aligning messaging
in support of our vision, purpose and strategy and business unit strategies and across programmes
Develop and deliver audio/visual content in support of our content strategy.
Manage / coordinate day to day online intranet / SharePoint publishing, creation of new pages,
editing of existing SharePoint pages, page design, photography and photo-editing.
Manage a SharePoint back-end and deliver basic site analytics.
Identify, train and manage a community of authors and champions, and put in place appropriate
governance processes. Develop strong network of collaborators and build relationships across
Provide sound judgement and expert advice to internal stakeholders on communication issues
Bring to bear best practice measurement methodologies in your work
Participate in a digital community of practice with communication colleagues
Support the development and implementation of Ervia’s internal communication strategy and
Support other day-to-day internal and external communications activities as required and additional
responsibilities as decided by the Head of Internal Communications.
Knowledge, Skills and Experience:
5 years’ experience working in a communications role that includes use of digital channels.
Relevant third level qualification in communications, journalism, marketing or PR.
Highly proficient in the use of Sharepoint, Powerpoint, MS Office, and Adobe Photoshop.
Excellent verbal, written and digital communication skills and strong understanding of employee
Ability to multi-task and run numerous projects/initiatives simultaneously and to manage third
Proven track record of collaborating and establishing good working relationships across multiple
functions and business areas.
Proven effective time management skills with the ability to prioritise and remain focused.
Flexible with regards working in a changing environment and the ability to adjust to new work
structures, processes, and requirements as necessary.
Highly collaborative in approach, with lots of energy and enthusiasm for the role.
The closing date for receipt of applications for this vacancy is 10th June 2020
Applications, including a current Curriculum Vitae should be emailed to: email@example.com or
*Please include the Reference Number for this Role when making an application*