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Salesforce Systems Specialist

Company:
eTeam Inc
Location:
Dublin, Country: Ireland
Job Type:
full-time, contract
Job Description

ADM 201 Certified Salesforce administrator with 3+ years Administrative experience with a minimum 500-seat environment handling all aspects of CRM, case management and platform maintenance.

Good understanding of Salesforce SOQL, SOSL and security model

Experience in handling field creation requests, validation rule implementation, workflow implementation, new record types and Approval flows.

Good Understanding of salesforce.com, Sales Cloud, Service Cloud, AppExchange and Salesforce Communities.Experience in working through a stream of cases and ensure turnaround times are met.Intermediate knowledge of support concepts and policies*

Platform Scope: Grade 4 scope + the following:

- Document business processes, solutions and knowledge articles

- Document standard operating procedures

- On-call production support including complex troubleshooting and triage

- Execute on proactive monitoring activites

- Complex platform enhancements

Technologies as appropriate to the role:

SOQL, JavaScript, Java, Apex, VisualForce Web Services[SOAP & REST], XML, XSLT, XPTH, HTTPS Java or Java based technologies Oracle eBusiness Suite R12 (GL, AP, AR, CM, FA, PO, AOL), SQL, Systems Administration, Linux Support, Cisco SW and HW, End User SecurityDeveloping professional expertise, applies company policies and procedures to resolve a variety of issues.

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

Exercises judgement within defined procedures and practices to determine appropriate action.

Job Types: Full-time, Contract

Experience:

  • ADM 201 Certified Salesforce administrator: 3 years (Required)

Work remotely:

  • Temporarily due to COVID-19
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: eTeam Inc
Company size: 1-49
Contact: NA