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Software Implementation Consultant - Drogheda

Harvey Nash Ireland
Louth, Country: Ireland
Job Type:
Job Description
Do you have outstanding communication skills and a passion for customer engagement? Right now, we are actively recruiting for an experienced Software Implementation Consultant to join a growing team based in Drogheda. Acting as a key contact you will contribute technical to product implementation, understanding specific business requirements and leveraging the platform to provide the best possible customer experience.. If you are a highly motivated, have outstanding written and verbal communication skills, this is the role for you.

Your job
Acting as a key part of the implementation team you will
  • Ownership of customer implementation projects
  • Providing technical input & configuration on platforms & customer’s ERP systems
  • Onsite meetings with customers
  • Producing detailed specification/SOWs capturing scope of the project
  • Reporting on progress and potential risks
  • Compiling & agreeing acceptance/feedback lists with customers.
  • Regular communication to key stakeholders
  • Onsite and over-the-phone training of customers in the use of our platform
  • Bachelor’s degree in a Technical Science or Engineering subject
  • Experience delivering software product integration projects - SaaS, ERP, CRM and/or business systems preferred
  • Strong attention to detail
  • Strong Project Management Skills
  • Communication, organisational and time management skills
  • Skilled in achieving deadlines and delivering high quality services
  • Previous experience in a customer facing role
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Harvey Nash Ireland
Company size: 1-49
Contact: NA