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IT Site Services Lead

Company:
Collins McNicholas
Location:
Cork, Country: Ireland
Job Type:
permanent
Job Description

Overview of Main Responsibilities (full job description available on request):

  • Manage failures in services on the operational level, focused on ensuring that the user has access to the appropriate services to support the business functions.
  • Coordinate and monitor day-to-day activities to meet agreed Service Offering Definition metrics of the assigned grouping of service offerings.
  • Responsible for execution of service and project delivery in alignment with global, regional & local plans, provide coordination and guidance to the local team.
  • Ensure service delivery within budget and on time.

What the ideal candidate looks like:

  • Degree qualification in IT/IS or other relevant subject.
  • 5 years experience in a similar role.
  • Broad knowledge of IT Service Support.
  • Knowledge of call management systems ININ / I3 / Caas.

What you will get in return:

  • Competitive Salary (depending on experience).

For a confidential discussion and more information on the role, please contact Aideen Kehoe.

aideen.kehoe@collinsmcnicholas.ie

(021) 4911061

Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Collins McNicholas
Company size: 1-49
Contact: NA