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Household Survey Interviewer

Certification Europe
Dublin, Country: Ireland
Job Type:
full-time, part-time, contract
Job Description

Job Description


Household Survey Interviewer

Reporting to

Technical Manager

Contract type

Fixed term


Field Work – Dublin City Area

The Household Survey Interviewer will be responsible for conducting door-to-door interviews at pre-selected households within Dublin City to establish answers to a set of pre-determined questions relating to waste management within the home. The role will be field based and from time to time working out of our client’s city centre offices and/or our Head Office in Park West. This is a face to face role with the public and you will be accountable for delivering professional and timely outcomes. You should have experience dealing with the public in a previous role. You will also need to be available to work flexible hours to suit the requirements of household surveying, this may include working evenings and/or daytime work on Saturdays depending on when potential respondents are available. Part-time and full-time positions available.

Duties and Responsibilities

· Attending training sessions as all Household Survey Interviewers will be expected to have a detailed understanding of the questionnaire and be prepared to answer questions on household waste management issues that may arise during interviews with householders.

· Achieve minimum targets for household interviews completed each day. Where a face-to-face interview cannot be arranged with the householder, telephone interviews may be required.

· To meet high quality data capture standards through both electronic methods and handwritten records.

· Maintain regular contact with supervisors throughout the working day.

· Other duties as may be required from time to time.

Essential Skills

· Experience in a similar role or working with the public face to face.

· Fluent in written and oral English, another spoken language would be an advantage.

· Knowledge or experience of household waste management regulations would be a distinct advantage.

· Full clean driver’s licence (min category B) would be an advantage.

· Excellent listening skills.

· Excellent oral and written communication skills.

· Demonstrated ability to work effectively, both independently and in a team environment.

· Professional appearance.

· Good knowledge of Microsoft Office.

Key Competencies

· Perseverance

· Good persuasion and negotiating skills

· Pleasant outgoing personality

· Time management and ability to work on your own initiative

· Teamwork

· Report Writing / Communication

· Data Management

Job Types: Full-time, Part-time, Contract

Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Certification Europe
Company size: 1-49
Contact: NA