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Customer Service Representative

Company:
Osborne Recruitment
Location:
Cork, Country: Ireland
Job Type:
full-time, permanent
Job Description

Osborne recruitment, in partnership with our client, a leading manufacturing company are seeking a customer services representative for their growing team based in Cork. This successful candidate will be the main point of contact internally for key clients and customers. This is a full-time permanent role based across 2 sites near Cork City.

Salary: Circa 35k DOE

Hours: Monday to Friday, 8.30am – 4.30pm OR 9am -5pm

Requirements:

· Minimum 5 years’ experience in a customer services role.

· Export documentation experience is desirable.

· Experience working in a similar manufacturing environment.

· Proficient in MS Office particularly excel.

· Experience of an ERP system would be an advantage.

· Logistics administration desirable.

· Fluency in English, written and spoken.

Responsibilities:

· Inputting orders for all export or related customers.

· Liaising and interacting with production planning, supply chain and finance.

· Engaging with production particularly around confirming production scheduling matching order profile.

· Interaction with Export clients and answering queries.

· Arrangement of Export bookings and export documentation.

· Responsible for the forecasting process from obtaining sales forecasting, validating, and reviewing on an ongoing basis.

Benefits:

· 21 days holidays

· Pension Contribution

· Death in Service benefit

· Earlier finish during the summer months

· Option to work from home 2 days per week after probation

For more information or to apply please use the link provided.

Job Types: Full-time, Permanent

Salary: €22,603.00 to €32,537.00 /year

Experience:

  • sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • Leaving Certificate (Preferred)
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Osborne Recruitment
Company size: 1-49
Contact: NA