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Digital Developer - CCM

permanent tsb
Dublin, Country: Ireland
Job Type:
Job Description

Permanent TSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

Central to the role of Digital Developer will be working on the Customer Correspondence System (CCM) requiring the successful candidate to Design, Develop and Configure Customer Correspondence templates and deliver across Omni Channel Print, Email, SMS and Web.


  • Design solutions (or assist with the design) that best support the business requirements.
  • Develop those solutions.
  • Assist in the production of estimates/business cases.
  • Adhere to Bank IT Project Methodology & Standards.
  • Research new technologies and initiatives.
  • Work with a team to ensure quality assurance.
  • Supporting resolution of live issues when they arise.
  • Deliver on multiple projects concurrently and move between technologies.
  • Gain credibility and establish good working relationships with the business, other teams within IT, Group IT / IT Services and 3rd parties.
  • Ensure projects are delivered as per agreed schedules, quality and cost.
  • Capability to work on their own initiative in a demanding environment.


  • The ideal candidate will have a third level IT qualification with a strong emphasis on programming.
  • Development and implementation experience of CCM software solutions (e.g Quadient Inspire, Pitney Bowes Engage one, Open Text, Smart Comm) would be an advantage.
  • Experience in working with financial services data models and authoring of document templates, incorporating logic, rules and workflow would be an advantage.
  • Experience with XML\XSD, Flat files, HTTP, SOAP and REST.
  • Experience in Release Automation/deployment automation would be an advantage.
  • An ability to learn and understand sophisticated business processes.
  • Capability to work on their own initiative in a demanding environment.
  • Good communication and interpersonal skills.
  • A desire to develop their IT proficiency through training and education.

This is a 18 month Fixed Term Contract based in Permanent TSB's Dublin or Cork Office.

Is this you?

Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.

We reserve the right to draw up a shortlist for interview.

The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.

Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: permanent tsb
Company size: 1-49
Contact: NA