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Desktop Support Engineer

Experis UK & Ireland
Dublin, Country: Ireland
Job Type:
Job Description
Principal Duties and Responsibilities:

  • Provide hardware and software PC support.
  • Log all support issues in the DT Support helpdesk Desk system, take ownership of support issues and drive to closure.
  • Provide clear, concise reports on status of all calls to Helpdesk Manager
  • Set up new users in Active Directory, Change user permissions, Change passwords etc.
  • Patch PCs on a monthly basis.
  • Identify purchase needs and submit requests as authorized.
  • Provide backup cover for the DT Delivery Manager
  • Maintain and audit the company's software licence compliance.
  • Provide database administration.
  • Identify and generate proposals for improving systems methods and tasks
  • Backup system monitoring and maintenance
  • Liaise with 3rd Party Vendor support on Hardware and Software Issues where relevant.
  • Carry out any other reasonable duties assigned by your reporting manager
Job Settings
Number of jobs: 1 hires
Information about the advertiser
Company: Experis UK & Ireland
Company size: 1-49
Contact: NA